About us
From Office of the Information Commissioner (OIC)
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Last updated on
From Office of the Information Commissioner (OIC)
Published on
Last updated on
The Office of the Information Commissioner is the appeals body for Freedom of Information in Ireland. Our job is to review decisions which public bodies make on freedom of information requests. We are based at Earlsfort Terrace in Dublin.
In addition to the Information Commissioner and the Director General, we have a team of staff which is led by a Senior Investigator. Further support comes from the shared services provided by the Office of the Ombudsman (for example, human resource management and information and communications technology support).
Ger Deering was appointed Ombudsman and Information Commissioner for Ireland by President Michael D. Higgins in January 2022. Ger has established and led a number of public bodies and has considerable experience in consumer and employment rights.
He was appointed Financial Services Ombudsman in 2015 and Pensions Ombudsman in 2016. He became the Financial Services and Pensions Ombudsman when both offices were merged in 2018. In this role he led a significant change programme that resulted in many more complaints against financial service providers being resolved through mediation.
Ger was the first Commissioner for Taxi Regulation, where he introduced a range of reforms to the industry. He was the founding Director of the National Employment Rights Authority (NERA) where he promoted compliance with employment rights and secured redress for employees who were denied their minimum statutory entitlements.
Ger played a key role in leading the Workplace Relations Reform Programme which created a two-tier user-oriented national workplace relations service that replaced the former five bodies. He has extensive experience working across local government, community development, the civil service and the private sector.
Elaine Cassidy worked in the multinational IT sector for 15 years in an international management role, before joining the public service in 2008, as Head of Equal Status and Head of Mediation at the Equality Tribunal.
Following this, Elaine joined the Department of Enterprise, Jobs and Employment to oversee the enactment and commencement of the Companies Act 2014 and related statutory instruments. She then became Deputy Financial Services and Pensions Ombudsman at the FSPO, which is part of the consumer protection framework in Ireland.
Elaine holds a Master’s in Public Policy from UCD, completed the Law Society FE1 Exams and is a qualified Adjudicator, a certified Mediator and a member of the Mediators Institute of Ireland. She also holds an LLB in Law from DIT and a BA in International Marketing and Languages from DCU.
We have two review functions. The first is to review Freedom of Information decisions. The second is to review the Re-use of Public Sector Information decisions.
You have the right to access records which public bodies hold, under the Freedom of Information (FOI) Act 2014. If you are not happy with the public body's final decision, you can apply to us for a review. We are an independent appeals body. We have the power to affirm, vary or annul the public body's decision and make a new decision. We review the following kinds of decisions:
When we review a decision by a public body, we examine the relevant information and invite submissions from the parties involved. The parties are usually the applicant and the public body. We also consult third parties - for example, if our decision might affect their interests. It is sometimes possible to settle a case, by agreement with the parties.
We complete reviews within four months if possible. Some cases may take longer if they are complex or involve a large number of records.
As well as reviewing decisions, we:
Freedom of Information in Ireland is governed by the Freedom of Information Act 2014. A number of regulations have been made under this act.
You will find regulations, codes of practice and manuals on the website of the Freedom of Information Central Policy Unit of the Department of Public Expenditure and Reform at at foi.gov.ie.
You have the right to re-use information which public bodies hold, under the European Communities (Re-use of Public Sector Information) Regulations 2005. If you are not happy with the public body's decision, you can appeal to us. Find out more about the re-use of Public Sector information.